Custom Orders are a wonderful way to create the perfect, high-quality, handcrafted item just for you or that special someone.
Designs by Dina Studio has 3 open appointments at a time for custom orders. This allows the customer to receive their items in a more timely manner, without backlog. When you contact Designs by Dina Studio to request an appointment, you will be notified of the current turnaround times for shipment.
DBDS strives to bring you the best quality custom fabrics, custom hardware and custom vinyl choices. BUT, in being able to provide those choices, these items have to be ordered from custom supply shops. Many of these supply shops are overseas and require a long processing time. DBDS can and will special order items that we do not have on hand if you choose, but that adds additional wait times. Some wait times are as much as 6 months before they are received to our studio to begin creating your item.
Products handcrafted by Designs by Dina Studio but designed by YOU!
The process for a custom order begins with your choice of what type of bag you need. After you let us know what you are looking for in a bag and the type of bag, you will be sent an email or message via Facebook with choices of bag patterns to choose from. After you decide on a pattern and size, then the fun begins! You will then choose feature fabric. Your variety of choices will be determined by the theme you choose. Will it be princess, Jedi, floral, holiday, or anything you can think of? You will be sent choices of feature fabrics. Next, you will choose your interior complementary color fabric. Then, you will choose your accent material. If this is vinyl, you will be given 2 choices based on your color scheme. Finally, the last choice is your hardware package. Each bag will have a color hardware package that you choose based on the hardware requirements for that bag.
How much does a custom order cost?
There is no one answer to this. The variables are too many. Each pattern you are sent to choose will have a price for the entire bag. This is the base price. If you choose any item for that bag that must be custom ordered, that amount will be added to the base price for that pattern.
But, DBDS gives you the full price plus shipping PRIOR to your payment. There will never be any costs after you order. Your final price is your full price for the entire order.
All custom orders are to be PAID IN FULL plus shipping before any work begins. You will also pay in full for any custom items that must be purchased for your specific order. There are no refunds on any part of a custom order. You can read my shop policies on the warranty and returns page, shipping page, our policy page. You will also receive a copy of all these policies, terms, and agreements on your special order invoice via email and PayPal.
“I am so excited to receive my custom item, when will it be done?”
Even here at DBDS we are excited for you to get your handcrafted item. Custom orders take time, sometimes they take a long time. The base turnaround time for 1 bag with all supplies on hand is approximately 4-8 weeks. That is calculated by business days, excluding weekends and holidays.
If you choose any materials that have to be ordered you will be given an estimated time of supply delivery before you choose to secure an appointment slot. The 4-8 week turnaround time begins when the special order items are received at the studio.
DESIGNS BY DINA STUDIO WILL BE IN CONTACT WITH YOU THROUGHOUT THE CREATION PROCESS. YOU CAN EMAIL OR FACEBOOK MESSAGE ANYTIME FOR UPDATES OR QUESTIONS.